Responsible Gaming
Introduction
At The Seasonal Ceramicist, we believe that online gaming should be enjoyed as entertainment only. Playing pokies should never be viewed as a way to earn money or solve financial problems. Please gamble responsibly and within your means. If you find yourself struggling to control your gambling, help is available.
Age Verification
By accessing our gaming services, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. We are committed to preventing underage gambling and take age verification seriously.
It is illegal for anyone under 18 to gamble in Australia. If you are under the legal age, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can affect anyone. If you recognise any of the following signs in yourself or someone you know, please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the amount spent
- Gambling to escape problems, stress, or negative emotions
- Unable to stop or control gambling despite wanting to
- Neglecting work, family, or personal responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing mood swings or irritability when unable to gamble
- Risking important relationships or opportunities because of gambling
- Needing to gamble with increasing amounts for the same excitement
Self-Help Tools & Responsible Gambling Features
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming for a period you choose
- Session Timeouts: Set automatic session timeouts to limit your playing time
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations in Australia
If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support:
Primary Australian Resources:
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Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free and confidential)
24/7 support with counselling services and resources tailored to Australian players
International Resources:
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GamCare (United Kingdom)
Website: www.gamcare.org.uk
Provides support, advice, and treatment for problem gambling -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Call to Action
If you are experiencing problems with gambling, please reach out for help today. Problem gambling is a treatable condition, and seeking support is a sign of strength, not weakness.
Contact Gambling Help Online at 1800 858 858 for free, confidential counselling and support services available 24/7 across Australia.
Remember: Gambling should be fun. If it stops being fun, it's time to seek help.